Six core principles that guide every data decision pok365 makes — from the moment you register to the day you choose to close your account.
Your personal information — your Pakistani mobile number, CNIC details, bank account, and betting history — is never sold, rented, or shared with advertisers or data brokers. Full stop. pok365 does not operate a data monetisation business on the side.
All data transmitted between your device and pok365 servers is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. Data stored on pok365 servers is encrypted at rest using industry-standard protocols.
pok365 collects only the data we actually need to operate your account, process transactions, comply with our licensing obligations, and deliver the service. We do not collect data speculatively or build profiles beyond what our licensing requirements demand.
You have the right to access, correct, export, and — subject to our legal obligations — delete your personal data at any time. Requests are handled by our support team within 30 days. No hoops, no excessive documentation required for standard requests.
If you do not want to receive promotional emails or SMS from pok365, you can unsubscribe at any time via your account settings or by contacting support. Opting out of marketing does not affect your ability to receive operational account communications.
pok365 operates under an international gaming license that imposes formal data protection obligations on the platform. Our data handling practices are subject to regulatory oversight, not just internal policy. This provides an additional layer of accountability beyond our own commitments.
This Privacy Policy applies to all users of the pok365 platform at https://pok365.bet, including registered account holders, prospective players browsing the site, and any individual interacting with pok365 customer support. By using pok365, you acknowledge that you have read and understood this policy.
pok365 ("we", "us", "the Operator") is committed to protecting the privacy and personal data of every individual who uses our platform. This Privacy Policy sets out the legal basis on which we process personal data, the categories of data we collect, the purposes for which it is used, and the rights available to you as a data subject.
pok365 processes personal data in accordance with the data protection requirements imposed by our international gaming license and applicable privacy regulations. We treat these obligations not as a compliance formality but as a genuine commitment to the Pakistani players who trust us with their information.
This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, which together form the complete framework governing your relationship with pok365.
pok365 collects personal data in the following categories, depending on how you interact with our platform:
Identity and contact data:
Financial data:
Account and gaming data:
Technical and device data:
pok365 collects personal data through the following channels:
pok365 processes your personal data for the following purposes, each supported by a defined legal basis:
pok365 does not use your personal data for any purpose not listed above without first seeking your consent or establishing a separate lawful basis for doing so.
pok365 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only in the following limited and defined circumstances:
All third-party service providers engaged by pok365 are required to enter into data processing agreements that restrict their use of your data to the specified purpose and impose confidentiality and security obligations consistent with this policy.
pok365 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations and applicable law. The following general retention periods apply:
Once data is no longer required for any retention purpose, pok365 will securely delete or irreversibly anonymise it in accordance with our internal data destruction procedures.
pok365 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While pok365 takes all reasonable and industry-standard precautions to protect your data, no digital platform can guarantee absolute security. You play an important role in protecting your own data by using a strong, unique password for your pok365 account and not sharing your credentials with anyone.
pok365 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse how the site is used. Cookies are small text files stored on your device by your browser.
The categories of cookies used by pok365 are as follows:
You can manage cookie preferences through your browser settings. Most browsers allow you to view, delete, or block cookies. Please note that disabling strictly necessary cookies will impair your ability to use the pok365 platform. Your cookie preferences can also be updated via the cookie settings banner displayed on your first visit to the site.
As a pok365 player, you have the following rights in relation to your personal data. These rights can be exercised by contacting our support team via live chat or by emailing us at the address in Clause 15.
pok365 will respond to all rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
Please note that certain rights — particularly the right to erasure — may be limited where pok365 has a legal obligation to retain data (for example, AML retention requirements under our gaming license). In such cases, we will explain the specific obligation that prevents full deletion.
The pok365 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. Age verification is conducted at the point of withdrawal and may be conducted at registration or at any other time at the discretion of our compliance team.
If pok365 discovers or is notified that a player is under 21 years of age, the following actions will be taken immediately:
If you believe a minor may have accessed pok365, please contact our support team immediately via live chat so that we can investigate and act without delay.
With your consent at registration, pok365 may send you promotional communications including PSL betting promotions, welcome bonus offers, seasonal cricket World Cup campaigns, new game announcements, and other marketing material relevant to Pakistani players.
Marketing communications may be delivered via:
You may opt out of all marketing communications at any time by:
Opting out of marketing does not affect your receipt of transactional and operational messages, such as withdrawal confirmations, KYC request notifications, or security alerts, which are sent regardless of your marketing preferences as they are necessary for the operation of your account.
The pok365 platform may contain integrations with, or links to, third-party service providers whose data practices are governed by their own privacy policies. These include payment gateways such as JazzCash and EasyPaisa, identity verification providers, and fraud screening tools.
pok365 is not responsible for the privacy practices of third-party services. When you interact directly with a third-party service — for example, when authorising a JazzCash payment within their own app — that interaction is subject to that provider's terms and privacy policy, not this one.
All third-party data processors engaged by pok365 are vetted for data protection compliance prior to engagement and are required to maintain confidentiality and security standards consistent with our obligations under our gaming license. We conduct periodic reviews of our third-party processor relationships to ensure ongoing compliance.
pok365 operates under an international gaming license, and as a result, your personal data may be processed in jurisdictions outside of Pakistan. This includes data processing by our identity verification providers, fraud screening services, and cloud infrastructure providers, whose servers may be located in various countries.
Where personal data is transferred internationally, pok365 ensures that appropriate safeguards are in place to protect your data. These safeguards may include contractual clauses that impose data protection obligations on the receiving entity equivalent to those we apply internally, or reliance on the data protection frameworks applicable in the destination jurisdiction.
By creating a pok365 account and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan for the purposes described in this policy. You may withdraw this consent by closing your account, subject to the retention obligations described in Clause 6.
pok365 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, licensing requirements, or the services we offer. The revised policy will be published on this page with an updated effective date.
For material changes that significantly affect how we process your personal data or the rights available to you, pok365 will provide advance notice via the email address registered to your account at least 14 days before the change takes effect. For non-material changes — such as corrections, clarifications, or minor additions — the updated policy takes effect immediately upon publication.
We encourage you to review this page periodically so you remain informed of how pok365 handles your personal data. If you disagree with any change to this policy, you have the right to close your account before the change takes effect and to request deletion of your data, subject to our retention obligations.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how pok365 has handled your personal data, you can reach our team through the following channels:
All privacy-related requests and complaints are handled by pok365's compliance team. We acknowledge all privacy requests within 5 business days and aim to resolve them within 30 calendar days. For complex requests, we may extend this period and will notify you accordingly.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant regulatory authority under whose jurisdiction our gaming license operates.
This Privacy Policy was last updated and is effective as of 1 January 2026. pok365 is operated under an international gaming license. This site is strictly for users aged 21 and above.